Welcome to Ambrosio Jewelry. Designed in Milan and custom-made in Brooklyn. Happy browsing!
Please be aware that each item is custom-made and may have slight variations from the pieces pictured.
We are happy to consider custom orders, and to accommodate your special requests. Just click on "Request Custom Item" to use Etsy's Alchemy feature.
PayPal is preferred but checks and money orders also accepted.
Most orders are custom-made so please allow up to 2 weeks before it could be shipped, unless specified otherwise. (in-stock items will be shipped within 3 days after the payment is cleared by Paypal)
The item/s will be shipped to the address provided by PayPal unless you let us know otherwise.
Domestic orders: Items will be shipped via USPS priority mail.
International orders: Items will be shipped via regular first class. International buyers are responsible for all customs fees, taxes, tariffs, or receiving fees incurred. Buyers are responsible for knowing and abiding by any import restrictions to their country from the US.
(Please Note: Refunds/exchanges will not be given for lost or stolen packages unless the package has been shipped by certified mail out of the U.S. or shipped with insurance in the U.S.)
If you have special shipping requests please contact us about it at the time of purchase.
Ambrosio Jewelry is made from very resistant materials but the unique stones and natural pieces used are very fragile and delicate , so they have to be handled with care.
Most pieces can be simply cleaned with a damp cloth. Metals such as gold, silver, alloys, copper, and brass should be cleaned using specialized products particular to the corresponding metal plating or finishing. Ambrosio is not responsible for natural discoloration in materials or damage due to improper care. The materials we use have particular irregularities, differences and discolorations. These characteristics should be embraced as natural and part of the product. Ambrosio jewelry is produced with a conscious and respectful outlook toward the environment and the people that produce them.
*Note: Ambrosio jewelry is not responsible for material natural discoloration or damage due to improper care.
Refunds and Exchanges
Exchanges on in-stock items are gladly made, provided the item to be returned is in unworn and new condition.
Notice of intent to return an item must be made upon receipt of that item and the item must be returned in the original or equal packaging within 7 days of the original shipping date for U.S. customers and within two weeks for all others.
No refunds, exchanges minus shipping costs, will be made in a timely fashion once the item is returned intact.
NOTE: Custom orders are NOT returnable, but we'd like our customers to be happy with their purchases, so if there is any problem, please contact us and we'll find the way to solve it.
Additional policies and FAQs
For international orders, you may use an on line ring size conversion tool: